Room Cancellation Policy
Cancellation of overnight guest room reservations occurring 30 days or more prior to the event will not be charged a cancellation fee. Any room cancellations occurring between 14 and 29 days prior to the event will be charged a cancellation fee equal to 50 percent of the first night accommodations. Any room cancellations occurring less than 14 days before scheduled arrival will be charged 100 percent of the first night accommodations.

Food and Beverage Policy
A 20 percent service charge and 6 percent Kentucky sales tax is added to the price of all catered food and beverage functions and meals served at The Trustees’ Table. No food or beverage, including alcoholic beverages, may be brought into meeting facilities by individuals or businesses other than Shaker Village of Pleasant Hill. Kentucky law prohibits the consumption of alcoholic beverages in public areas of Shaker Village of Pleasant Hill property unless such beverages are purchased from Shaker Village in accordance with KRS243.042. “Public areas” include all Shaker Village property outside of an individual’s private Inn room.

*Please alert us to any food allergies or dietary needs when making your reservation. Meals are prepared on shared equipment with milk, egg, peanut, tree nut, wheat, soybean, fish or shellfish.

Group Payment
One payment per group required. Unless prior credit arrangements have been made, payment is expected prior to your trip. Guaranteed numbers for meals in the dining room are required two weeks in advance. For village admission and riverboat excursion tickets, please call to confirm or cancel arrangements at least 48 hours prior to your arrival.

Accessibility Statement
Due to the historic and natural features of Shaker Village of Pleasant Hill, accessibility to guests with limited mobility can be challenging. In order to provide the best possible experience to all guests, Shaker Village strives to accommodate guests with limited mobility by providing alternative experiences, including several tour programs, demonstrations and exhibits that are accessible to everyone. With advance notice, we will make every effort to respond to special needs.

Shaker Village is a 3,000-acre property, and historic buildings are spread throughout the grounds. The terrain is often rough, and the Village has many uneven limestone sidewalks and gravel paths. All of the restored 19th century buildings have two or more steps, and no elevators are available.

Promotional Materials
Shaker Village provides color brochures and digital photography free of charge.